fbpx

Gemma Dennis

Personal Lines Manager

What is your new role at Routen Chaplin?

Personal Lines Manager

Before working at Routen Chaplin, what was the most unusual or interesting job you have had?

Setting up a brand new team for a previous insurance company, re-structuring this to better suit our customers & our people and increasing overall sales volumes whilst improving the quality of service provided to customers.

Do you have any particular niche is any insurance specialism?

My background experience is in home insurance, however I am constantly learning new things & I am finding all personal lines insurance very interesting!

How did you come to take the role at Routen Chaplin?

I was looking for a role where customer service comes above hitting those sales figures. Routen Chaplin is focused on providing a fantastic service to all of its customers so with my background in insurance and leading teams, Routen Chaplin seemed like the perfect fit.

How would you describe yourself as an individual?

Kind, honest & determined

Sum up your job in three words

Leading, motivating & supporting

What do you like doing outside of work?

Spending time with my partner & our 4 children. We love to go swimming, watch movies & if time allows, I love a date night with my partner doing escape rooms.

Our People